Privacy Policy

At Jex48MedSpa, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, submit a contact form, or use our services, including making payments. This policy is intended to comply with applicable federal and Arizona state laws governing personal information and electronic communications.

When you interact with our website or our team—whether by submitting your contact details through a form, booking an appointment, or completing a payment—we may collect certain personal information. This information may include your name, email address, phone number, and details regarding your treatment inquiries or aesthetic concerns. If you schedule a consultation or treatment, we may also collect medical information that you voluntarily provide. Additionally, we collect payment and billing information at the time of transaction, though full payment details are processed securely through our third-party payment provider and are not stored on our servers.

We use the information we collect for several purposes. These include responding to your inquiries, confirming appointments, processing payments, delivering customer service, sending reminders, and improving our services and website functionality. When you provide health-related information, we treat it with enhanced confidentiality in accordance with applicable privacy laws. Although most med-spas do not fall directly under HIPAA unless a covered healthcare provider is involved, we make every reasonable effort to uphold its standards where sensitive health data is involved.

All payment transactions are processed through secure, PCI-compliant third-party platforms. We do not retain your full credit card number or other sensitive payment details once the transaction is complete. Any data you provide through our online forms is encrypted and transmitted securely.

We do not sell, rent, or trade your personal information. We may share your data with trusted service providers who assist us in delivering our services—such as web hosting, payment processing, or client communications—provided they maintain privacy practices consistent with this policy. We may also share information when required to do so by law, or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

If you are a resident of Arizona, you may have the right to access the personal data we have about you, request corrections to it, or ask that it be deleted, subject to applicable exceptions. To exercise any of these rights or to raise questions or concerns, please contact us using the information provided below.

Our website may use cookies and other tracking technologies to personalize your browsing experience and help us understand how users interact with our site. You may choose to disable cookies through your browser settings, though this may affect site functionality.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

If you have questions about this Privacy Policy or the way your information is handled, please contact us via our contact form.